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Frequently Asked Questions
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock, or 15-20 days if the goods are not in stock, depending on the quantity.
Q: Do you provide samples? Is it free?
A: Yes, we could offer the sample for free charge, but we do not pay the cost of freight.
Q: What is your Minimum Order Quantity (MOQ)?
A: Usually our MOQ is 25 tons. Prices may vary depending on the total quantity ordered.
Q: What are your payment terms?
A: We accept TT and L/C. Typically, a 30% deposit is required before production, with the remaining 70% balance due before loading.
Q: How can I get an accurate quotation?
A: Please provide the product detailed size (width, height, thickness), length, quantity, and material grade.
Q: What other structural steel items do you supply?
A: We also provide Angle lines, I beams, Channels, Square/Rectangular/Round hollow sections, Steel plates, and related pipe kits.
Altimexor Metal
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