Frequently Asked Questions
What are the available price and delivery terms?
We offer EXW, FOB, CFR, or CIF terms. For sea freight, our primary shipping port is Qingdao. Delivery for standard steel products is typically ready within 10 workdays after receiving the deposit.
What are the standard payment conditions?
Typically, we require a 30% deposit by T/T, with the remaining balance paid via T/T or L/C at sight before shipment. Other payment methods can be discussed through negotiation.
How can I obtain an accurate price quote for specific steel products?
Please provide us with your technical drawings or specific requirements (model and quantity). Based on this data, we will calculate the product cost, local transport charges, and sea freight to provide a comprehensive quote.
Do you accept small orders or work with smaller wholesalers?
Yes, we welcome orders from small wholesalers and small-scale projects. We aim to grow alongside our partners regardless of the order size.
Can you assist designers with custom samples?
Absolutely. Our mission is to help our customers succeed. We are happy to help solve technical problems and produce samples to make your design concepts a reality.
Do you offer Door to Door delivery services?
Yes, we can provide Door to Door service to save you time and simplify the process, especially if you are unfamiliar with customs clearance procedures. We maintain strong relationships with shipping companies to offer competitive rates.